Shipping policy
SHIPPING POLICY
Estimated Delivery Time
- Standard jewelry items: 2–14 business days (processing + shipping)
- Personalized and made-to-order items (Sensa Sentiments collection): may take longer due to individual production — we'll keep you updated with tracking once your order ships
Shipping Costs Free shipping on all orders.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at info@luminasensa.com and we will investigate with the carrier.
Contact Lumina Sensa info@luminasensa.com