Shipping policy

SHIPPING POLICY

Estimated Delivery Time

  • Standard jewelry items: 2–14 business days (processing + shipping)
  • Personalized and made-to-order items (Sensa Sentiments collection): may take longer due to individual production — we'll keep you updated with tracking once your order ships


Shipping Costs Free shipping on all orders.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.

Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at info@luminasensa.com and we will investigate with the carrier.

Contact Lumina Sensa info@luminasensa.com